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what customers want, sales, sales tips, what customers really want

What Customers Really Want From A Salesmen

Sometimes it is painful to go into a dealership or a business and hear the pitch some of their salesmen are throwing at me. A lot of them start talking about dogs, family, and life before closing the deal, and its one of my pet peeves. Please stop wasting your breath and learn what customers want from their salesmen!

Your customers are coming to you because you’re the EXPERT!

They do not care to talk about anything other then how you’re going to provide them with a turn-key solution to their problems. It’s as simple as that. Stop wasting your time on topics that have nothing to do with how you’re going to solve their problems because thats what customers want!

As the great Albert Einstein has said “Make things as simple as possible, but not simpler.”

What you have to figure out as the business owner is what issue(s) your product/services are fixing and sell to your customer based off of these rewards. Instead of pitching all of your services to your customer, sell them your turn key solution that is going to fix their biggest problems and you will close more deals.

Customers are coming to you because you’re the expert in your field and they trust you can solve their most frustrating issues.

So what can we do as salesmen and business owners?

Ask more questions! A lot of the time I talk to salesmen and business owners and they can not tell me about their actual customer. A lot of them talk more then they listen and they do not truly understand why their customer is even looking for their product/services.

What you should do as a salesmen is keep asking questions and really listen to what your customer wants.

Ask them how, what, when, where, and why they are looking for your services so that you can truly understand their needs. Get them talking for a good 10 minutes on why THEY are looking for your company and what problems they are looking to address.

Once you have a good understanding of your customers TRUE needs, you don’t have to just “pitch your services”. You can now show them how your product/services are going to fix their problems and they will give you their business.

Implement this simple technique into your sales process and you will be sure to close more deals!

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make or break you, attitude is everything, picture of a white board that says attitude is everything

Because Attitude Will Make Or Break You

Make or Break You, Which Will Your Attitude Do?

Attitude is something that will take you to the top, or drag you to the bottom. The main thing about attitude is it’s literally all up to you.

You can choose to be a positive, go getter; or you can choose to be negative and always act as a victim. Whichever you choose is the one that will determine the outcome or your everyday life.

I know you have heard the famous quote by Henry Ford saying, “Whether you think you can or you think you can’t, you’re right.” This is what I think about when I hear the word attitude and this is how I attack situations.

henry ford, make or break you attitude, picture of henry ford with a row of cars in the back ground

When going into your projects, business ventures, or even your daily life, make sure you are taking the positive, “I can” approach over the negative “I can’t” approach.

The fact is that if you think you can’t do something, it will subconsciously bring this into reality and make you under perform. However if you go into projects like “I can adapt and overcome any challenge that comes my way,” you will see such a huge difference.

Knowing this secret will make you never want to be negative again, because being negative will only bring negative results. So why not be positive?

The good news is, knowing this information means that we can use it to our advantage. We can use it to better ourselves and become the best person that we can be.

The longer we continue to have a negative attitude, the more time we are wasting to truly start living a good life, and everyone deserves a good life.

So lets keep a positive attitude and attack each day with an “adapt and overcome” mindset and witness how big of a difference it will make in your everyday life.

Keep your attitude positive my friends!

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Have you been to your breaking point? Comment what experiences make or break you.

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